Freight & logistics
Customs clearance for imports and exports
Customs can be the slowest part of any international shipment when it is not handled well. Delivered through our group freight division, Smart Save Courier provides expert customs clearance for imports and exports, managing documentation, duty and tax, and compliance so your goods cross the border smoothly and without avoidable delays or costs.

- 12 years
- Family-owned
- Free pickup
- Across the GTA for local delivery
- Customs
- Made simple
- Trusted networks
- DHL, FedEx, Canpar, Purolator, Aramex, UPS
Customs is where shipments most often get stuck, and usually it comes down to a detail: a missing document, a wrong classification, a duty figure nobody checked. Handled properly and in advance, it becomes the quiet part of the journey instead of the anxious one.
Our greatest strength is our team of qualified and experienced customs agents. They have a strong knowledge of Canadian customs rules and procedures. We support our clients throughout the entire process, including preparing documents, clearing goods through customs, and handling customs duties and taxes.
We provide complete customs services for importing and exporting goods. We handle all types of shipments, including unusual or special goods, in line with Canadian customs regulations. We offer customs clearance services for sea transport, air transport and road transport.
How it works
Customs clearance step-by-step process
- 1
Shipment arrives
By air, ocean, truck or courier.
- 2
Documents prepared
Commercial invoice, packing list, bill of lading or air waybill, and a certificate of origin if required.
- 3
Customs declaration
The importer or customs broker submits the shipment details through CARM, including the HS code, value and country of origin.
- 4
CBSA review
CBSA may release the shipment or select it for examination.
- 5
Duties and taxes
Applicable customs duty, GST and other charges are calculated.
- 6
Payment or RPP
Importers using Release Prior to Payment (RPP) must meet CARM financial-security requirements.
- 7
Release and delivery
Once CBSA releases the goods, they proceed to the final destination.
At a glance
Why choose Smart Save for customs clearance
- Door-to-door service
- Legal compliance
- Risk mitigation
- Cost-efficiency
- Global reach
Who it is for
- Importers and exporters moving goods across borders
- Businesses facing customs holds or paperwork problems
- Anyone shipping freight who wants clearance handled for them
- Manufacturers and distributors
- First-time importers
- Personal shipments
Request a quote
Tell us your cargo and route and we will confirm a price.
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Prefer to talk? Call (647) 534-4630
FAQ
Common questions
What does customs clearance involve?
It covers the documentation, duty and tax calculation, and regulatory compliance needed to move goods across a border. We prepare the paperwork, work with customs authorities and resolve issues so your shipment clears without avoidable delays.
Can you clear both imports and exports?
Yes. We handle customs for goods moving into and out of Canada, coordinated with our air, sea and road freight so clearance and transport work together.
Will customs clearance avoid duty and tax?
Duty and tax are set by the customs authority and depend on the goods, value and destination. We calculate them accurately in advance so there are no surprises, and make sure your shipment is classified and documented correctly.
How do I get help with a customs issue?
Call (647) 534-4630 with the details of your shipment. We will review the documentation and work with customs to resolve holds or classification questions as quickly as possible.
Trusted by GTA customers
What our customers say
“I sent a couple of parcels through DTDC to India. It is way cheaper and still quick compared to any other shipping service. The process is simple and easy too. 1000% recommended.”
“The most credible, and the cheapest courier services in the town. Must try. They are trustworthy, transparent and polite.”
“The service is fast and very reasonable. The team is super helpful and has eased my worries of sending parcels home on time. I have been a customer with Smart Save for a couple of years now and will continue to do so, because I don't think any other courier service will match up to the price. Smart Save team, you're the best!”
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