Skip to main content
Smart Save Courier Inc. logo

Good to know

Courier and shipping FAQs

These are the questions we hear most, answered plainly. If something is specific to your shipment, the service pages go deeper, or you can call and talk it through with a real person.

What areas does Smart Save Courier serve?

We are based in Brampton and serve Brampton, Mississauga, Toronto and the wider Greater Toronto Area for same-day and next-day courier. We ship parcels, gifts and personal shipments across Canada, within the USA, India, Nigeria and Dubai, and worldwide to over 220 countries. We also move commercial pallets within Canada and the USA and cross-border, handling all the customs paperwork from start to finish.

How do I get a quote?

Use the quote form on our website with your pickup, destination and parcel details, or call (647) 534-4630. We confirm a clear, flat price and the service options in minutes.

How fast can you deliver?

For urgent local items, our Super Rush option runs direct in roughly 90 minutes and a dedicated Direct trip in about 120 minutes, with Rush deliveries in around four to five hours. National and international timing depends on the destination and service level.

Do you offer free pickup?

Yes. We offer free local pickup across the GTA for local deliveries, including scheduled recurring routes for businesses that ship every day. For personal shipments, pickup is charged at cost, depending on the mileage and the weight of the shipment. Just tell us the address and a driver comes to you.

How do I track my shipment?

Use the Track link in our top menu, which opens the group tracker. We are also happy to check on progress for you if you call or message us.

Which carriers do you work with?

In Canada and internationally, we route parcels and documents through trusted carriers including DHL, FedEx, UPS, Purolator and Canpar.

For larger commercial or personal shipments, we have direct access to air and ocean freight services worldwide, like IATA and MSC.

For pallet and ground freight, we work with trusted partners such as Day & Ross, Manitoulin Transport and Purolator Freight.

We are also proud members of the World Cargo Alliance and the Mississauga Board of Trade, strengthening our global and local shipping network.

Can you ship to India?

Yes. Canada to India is one of our most popular lanes. We ship documents, parcels, gifts and excess baggage, handle the customs paperwork, and guide you through the KYC that Indian Customs requires. See our Ship to India page for full details.

Do you handle freight, warehousing and customs?

Yes. Through our group freight division, Nordic Shipping Canada, we offer air, sea and road freight, warehousing and distribution, and customs clearance, all coordinated from our Brampton base.

How much does shipping cost?

Courier pricing is a flat rate based on the pickup and destination, the size and weight, and the speed you need, agreed up front. For international parcels, the charge is based on the greater of actual or dimensional weight. Ask for a quote for an exact price.

Are you insured?

Standard shipments do not include insurance coverage. Additional coverage is available through a third-party insurance provider for customers who require it. Ask us about the options when you book.

Shipping to India? See the full Ship to India FAQ, or call (647) 534-4630.

Ready to ship? Get a quote in minutes.

Tell us what you are sending and where it is going. We will confirm a clear, flat price and arrange pickup across the GTA.

CallTrackWhatsAppGet a quote